Refund policy

Returns Policy

Thank you for shopping with us! We want you to love your purchase, but if you’re not completely satisfied, we’re here to help.

Returns

1. Eligibility for Returns:
   - You may return items within 30 days of receiving your order.
   - Items must be unused, in the original packaging, and in the same condition as when you received them.
   - Certain products, such as personalized or custom items, may not be eligible for return.

2. How to Initiate a Return:
   - To start a return, please contact our customer service at with your order number and reason for the return.
   - We will provide you with a return authorization and instructions on how to proceed.

3. Return Shipping:
   - Customers are responsible for return shipping costs unless the item is defective or the wrong item was sent.
   - We recommend using a trackable shipping service or purchasing shipping insurance for items over $75.

4. Refunds:
   - Once we receive your returned item, we will inspect it and notify you of the status of your refund.
   - If approved, your refund will be processed, and a credit will be applied to your original payment method within a certain number of days.

Exchanges

- If you need to exchange an item for a different size or colour, please contact us. We will guide you through the exchange process.

Damaged or Defective Items

- If you receive a damaged or defective item, please contact us within 7 days of receiving the product. We will arrange for a replacement or refund.

Contact Us

For any questions regarding our returns policy, please contact us

Thank you for choosing us! Your satisfaction is our top priority.